Terms of service

Last Updated: October 23, 2026

These Terms apply to use of the Nakkaa online store and purchases from Shandong Liangjingjing Technology Co., Ltd., the store operator. Read them with our Shipping Policy, Return & Refund Policy, and Privacy Policy. Mandatory consumer rights remain unaffected.

1. Eligibility and Website Use

To order, you must be at least 18 or the age of legal majority where you live, or have a parent or legal guardian authorize and take responsibility for the purchase. Use accurate contact and delivery details and a payment method you are entitled to use.

Website content is provided for personal, noncommercial browsing and shopping. You may not copy store content for resale, impersonate others, submit fraudulent orders, interfere with security, introduce malicious code, or use the site unlawfully. This restriction on website content does not prohibit lawful use of purchased parts in your own maintenance work or business.

2. Replacement Parts and Compatibility

Nakkaa offers replacement components, including carburetors, fuel valves, ignition coils, starter solenoids, gaskets, and control assemblies for selected small engines and outdoor equipment. Engines, mowers, saws, workshop tools, and props shown for context are not included unless the product page expressly lists them as package contents.

Compatibility depends on the complete equipment and engine model, production configuration, and original component. Similar appearance, engine displacement, horsepower, or a model family alone may not establish fit. Review the listed application, mounting points, dimensions, connections, and package contents before ordering. Contact us if the available information is unclear.

A replacement component is not a diagnosis of the underlying fault and does not promise to resolve every starting, running, or electrical problem. Follow the equipment's service manual and use a qualified technician where needed. Never force an incompatible part or modify wiring or fuel connections without the correct service information.

We aim for accurate descriptions and images. Display settings can affect appearance, but they do not excuse a materially inaccurate description. If our description or written compatibility advice is wrong, our Return & Refund Policy provides the process for a remedy.

3. Orders and Acceptance

Your order is an offer to purchase. An automatic receipt email acknowledges submission; we accept an order when we send its dispatch confirmation. We may decline an unaccepted order for a genuine stock shortage, failed payment, suspected fraud, an unsupported delivery address, or a material listing error.

If an error affects your order, we explain it and let you choose whether to accept a corrected offer or cancel. We do not raise the price of a paid order without your agreement. A canceled paid order is refunded in full, including applicable tax and shipping for the canceled order, to the original payment method within 7 business days after cancellation confirmation. Our acceptance process does not extend the published dispatch period or remove obligations relating to payment already received.

4. Prices, Payments, and Tax

Prices are in U.S. dollars. Prices and promotions can change for future orders; changes do not retroactively alter an accepted order. Standard shipping is free on merchandise subtotals of $20.00 or more after discounts and before tax. Orders below that threshold carry a $3.99 standard shipping charge within our supported delivery area.

Applicable state and local sales taxes are automatically calculated and collected at checkout where required by law. The final merchandise, shipping, and tax amounts are shown before payment. Available payment methods appear at checkout and may be subject to the selected provider's own terms. Promotional conditions apply as displayed when offered.

5. Shipping, Returns, and Exchanges

Our Shipping Policy explains U.S. fulfillment through third-party partners, delivery to the 48 contiguous states and Washington, D.C., the 2:00 p.m. Eastern Time business-day cutoff, 1-3 business days of processing, and estimated carrier transit of 3-7 business days. The estimated total is 4-10 business days. Alaska, Hawaii, U.S. territories, overseas possessions, military bases, and APO, FPO, or DPO addresses are excluded.

Our Return & Refund Policy describes the 30-calendar-day request period, product condition rules, free prepaid labels for approved returns, exchanges, original shipping-charge treatment, and refund receipt within 7 business days after return inspection and approval. No restocking fee is charged. Contact us about delivery problems; we remain your point of contact while working with the carrier.

6. Accounts and Termination

If you create an account, protect its access details and tell us about suspected unauthorized use. We may reasonably suspend access or close an account for fraud, unlawful activity, security threats, or a serious breach of these Terms. Where practical and lawful, we explain the reason and allow you to contact us about an error. Termination does not cancel an approved refund, an existing product claim, or a mandatory consumer right.

7. Intellectual Property

The Nakkaa branding and original store text, graphics, photographs, and other content are owned by Shandong Liangjingjing Technology Co., Ltd. or used with permission or under license. Viewing the site or purchasing an item does not transfer intellectual property rights. You may retain order confirmations and reasonable copies of product information for your own records.

Third-party trademarks belong to their respective owners. Equipment names or model references, where used, describe compatibility and do not imply that an equipment manufacturer endorses or operates this store.

8. Reviews and User Content

You retain ownership of reviews, photos, and other material you submit for public display. You give us a nonexclusive, worldwide, royalty-free license to host, reproduce, format, and display that submitted material in connection with the store and its products. Private support messages and photos require separate permission before public promotional use.

Submit only content you have the right to share. Do not post unlawful statements, private information about others, or misleading claims. We may remove spam, infringement, threats, or unlawful content. We do not require a positive review or remove an otherwise lawful review solely because it is unfavorable. Any relevant incentive or material connection must be disclosed where required.

9. Privacy and External Services

Our Privacy Policy explains how we collect, use, and disclose personal information, including order and compatibility enquiries, cookies, and privacy choices. Shopify provides the commerce platform. External websites and payment services may apply their own terms; we remain responsible for our obligations as the seller.

10. Website Availability and Disclaimers

We take reasonable steps to maintain the store but cannot promise uninterrupted access, error-free browsing, or compatibility with every device. General website information is provided as available, subject to applicable law. Maintenance and corrections may occur. These statements do not remove obligations arising from an accepted order, accurate product descriptions, or warranties and consumer protections required by law.

11. Liability

To the extent applicable law permits, we exclude indirect or consequential losses arising from website use and limit liability for an affected order to the amount paid for the product giving rise to the claim. This does not limit liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or any liability or remedy that cannot lawfully be limited. Where an exclusion is not permitted, it does not apply. Lawful claims concerning defective or unsafe products remain available.

12. Events Beyond Reasonable Control

Severe weather, natural disasters, transport disruptions, public emergencies, and power or network failures can affect performance. We will communicate material delays and take reasonable steps to address them. Such events do not allow us to retain payment indefinitely for unshipped goods or remove applicable cancellation or refund rights.

13. Disputes, Applicable Law, and Arbitration

Email service@nakkaa.shop with the order number, concern, and requested resolution. We will try to resolve the matter promptly. You may still exercise legal rights or meet a filing deadline without completing an informal discussion first.

For U.S. consumer purchases, these Terms are governed, to the extent permitted, by applicable U.S. federal law and the law of the consumer's state of residence. Mandatory consumer protections remain available. A dispute may be brought before a court with jurisdiction, including an eligible small-claims court.

Arbitration is voluntary. After a dispute arises, you and we may separately agree in writing to binding arbitration under the American Arbitration Association's applicable Consumer Arbitration Rules. The agreement must identify the claims, procedure, hearing location or remote format, and allocation of fees under the rules and applicable law. We pay the business fees required by those rules. Browsing the store or making a purchase alone does not require arbitration or waive access to a court.

14. Changes and Severability

We may publish revised Terms, update the date above, and provide further notice where required. Revisions apply prospectively and do not retroactively reduce rights associated with an existing order. If a provision is unenforceable, the remaining provisions apply to the extent permitted by law.

15. Contact

Shandong Liangjingjing Technology Co., Ltd.
340-61, Building 1, North of East Guihua Road
Gaoxin 2nd Road, Comprehensive Bonded Zone
Weifang, Shandong 261000
China
Email: service@nakkaa.shop

For a return, contact customer service first. The designated return address and instructions are provided after approval.